Desk Collection Staff (Target-Driven) - Sleman, Yogyakarta

Are you a results-driven professional with a passion for financial services and a knack for meeting targets? Sahabat Mikro, a leading name in microfinance and financial solutions, is seeking a dynamic Desk Collection Staff to join our team in Sleman, Yogyakarta. As a Desk Collection Staff, you'll be at the forefront of our operations, ensuring timely and accurate collection of loans and payments. This role is perfect for someone who thrives in a fast-paced environment and is committed to achieving targets.

At Sahabat Mikro, we're dedicated to empowering communities through financial inclusion. Our team is driven by a shared mission to provide accessible and affordable financial services. In this role, you'll use our in-house collection system, Sahabat Collection, to manage and track collections efficiently. You'll also have the opportunity to develop your skills and grow within a supportive and collaborative team.

Daily, you'll be responsible for contacting borrowers, negotiating payments, and resolving collection issues. You'll need to be adept at using Microsoft Office Suite and familiar with Sahabat Collection. This role offers a competitive salary and the potential for career advancement.

📋 Tanggung Jawab Pekerjaan

• Manage and track loan collections using Sahabat Collection.
• Contact borrowers to negotiate payments and resolve collection issues.
• Ensure timely and accurate collection of loans and payments.
• Monitor collection performance and report to the Collection Manager.
• Provide exceptional customer service to borrowers.
• Assist in the development and implementation of collection strategies.
• Collaborate with the team to achieve collection targets.
• Maintain accurate and up-to-date records of all collections.

🎓 Kualifikasi & Syarat

• Minimum 1-2 years of experience in a similar role in the financial services industry.
• Proven track record of meeting and exceeding collection targets.
• Excellent communication and negotiation skills.
• Strong organizational and time management skills.
• Familiarity with Microsoft Office Suite and Sahabat Collection.
• Ability to work independently and as part of a team.
• Customer service orientation and problem-solving skills.
• Bachelor's degree in Business Administration, Finance, or a related field.

🛠️ Keahlian

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