Senior Front Desk Receptionist

PT Persada Astrid · 📍 Cikarang · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 7.000.000 per month
PT Persada Astrid is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team in Cikarang. As a Senior Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. We offer a competitive salary and a collaborative work environment.

📋 Tanggung Jawab Pekerjaan

Greet and welcome guests with a warm and professional demeanor.,Answer and direct guest inquiries to the appropriate departments.,Check-in and check-out guests, ensuring accurate documentation and processing of payments.,Manage front desk operations, including reservations, cancellations, and modifications.,Provide excellent customer service and resolve guest complaints and concerns promptly.,Maintain the front desk area and ensure it is clean, organized, and welcoming.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Monitor and report any security or safety concerns to the appropriate authorities.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Tourism, or a related field.,Minimum of 3 years of experience in front desk receptionist roles in the hospitality industry.,Strong communication and interpersonal skills.,Proficiency in English and Indonesian languages.,Excellent organizational and multitasking abilities.,Familiarity with front office management systems and software.,Ability to work well under pressure and meet tight deadlines.,Valid SIM card and driving license (preferred).

🛠️ Keahlian

Customer service excellenceProblem-solving skillsAttention to detailTime managementTeamwork and collaboration
Siap Melamar?
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